Apology for Mislabeling Best-Before Dates and Product Response
Thank you for your continued patronage of our products.
We regret to inform you that we have discovered an error in the best-before date labeling on some of our manufactured products.
We regret to inform you that we have discovered an error in the best-before date labeling on some of our manufactured products.
【Affected Product】
-
Deer Meat and Okara Meal
| Incorrect Label | Correct Best-Before Date |
|---|---|
| January '27 | August '26 |
| February '27 | September '26 |
| March '27 | October '26 |
| April '27 | November '26 |
※There are no issues with the quality or safety of any of the products.
※There have been no reports of health damage due to the labeling error.
※There have been no reports of health damage due to the labeling error.
【To Our Customers】
For customers who have already purchased the product,
if you have the affected product, please confirm the correct best-before date and consume it with peace of mind.
If you wish to return or exchange the product, please contact us at the inquiry desk below.
【Inquiry Desk】
HITOWAN Co., Ltd.
7ow43.channel.io (Operating hours: Weekdays 9:00 - 17:00)
We deeply apologize for the inconvenience and concern this has caused our customers.
We will strive to further strengthen our management system to prevent recurrence.
October 30, 2025
HITOWAN Co., Ltd.
